Privacy Policy for Villa Bellezza Weddings
Our website address is: https://villabellezzaweddings.com
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What personal data do we collect, and why do we collect it?
Wedding Inquiries and Bookings: When you submit an inquiry or booking request through our website, we collect the following information:
- Your name
- Email address
- Phone number
- Preferred wedding date
- Estimated guest count
- Any additional information you provide in the message field
This information is essential for us to respond to your inquiry and provide you with accurate information about our venue and services.
Contact Forms: Our contact forms collect similar information to our wedding inquiry forms. This data is used to respond to your questions or concerns about our venue.
Comments: While we currently don’t have a comment section on our website, if we implement one in the future, we will collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
Media: If you upload images to our website (e.g., for event planning purposes), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies: Our website uses cookies to enhance your browsing experience. These cookies may store your preferences and other information, but they do not collect personal data.
2. How we use your data
We use the information you provide in the following ways:
- To respond to your wedding inquiries and provide information about our venue
- To communicate with you about your potential or confirmed booking
- To improve our website and services
- To send you marketing communications if you’ve opted in to receive them
If you want to continue communicating with us after your initial inquiry, we will interact with you through Dubsado (our client management system) or text message, based on your preference.
If you choose not to continue communication, we will halt all contact.
3. How long we retain your data
We store your inquiry and booking information in Dubsado for at least one year after your first contact with us. This allows us to provide continuous service and follow up on potential bookings.
4. Who we share your data with
We share the data you provide internally and with our third-party software: Calendly and Dubsado. Your information is not shared outside of our organization unless required by law.
5. Your rights over your data
You have the right to request an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
6. How we protect your data
We take the following measures to protect your data:
- Our site enforces HTTPS to ensure secure communication
- We use encryption in our third-party software (Dubsado and Calendly)
- Access to your personal information is limited to authorized personnel only
- We regularly update our systems and software to protect against security vulnerabilities
7. Data breach procedures
In the event of a data breach, we will:
- Notify affected users within 72 hours of becoming aware of the breach
- Provide information on the extent of the breach and the data involved
- Offer guidance on steps users can take to protect themselves
- Conduct a thorough investigation and implement measures to prevent future breaches
8. Changes to this policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
This privacy policy was last updated on July 25, 2024.